The topic of the training is «European Experience in Implementing Quality Management Systems for Products and Services». The event took place over two days in a mixed format (offline and online). About 70 people registered to participate.
Andrii Pavliv, Head of Lviv Investment and Projects Office, Lviv City Council, Nataliya Chukhray, Vice-Rector for Education and International Relations, Lviv Polytechnic, Mykola Mykyichuk, Director of the Institute of Computer Technologies, Automation and Metrology, and Tetiana Bubela, Head of the Department of Measuring Information Technologies, greeted the participants.
This is the first training in a series of three planned events as part of the project «European Experience in Implementing Quality Management Systems for Products and Services», which is being implemented by the Department of Measuring Information Technologies under the Erasmus+ Jean Monnet Module program from October 2022. Its target audience is representatives of enterprises, organizations, and institutions of higher education who are interested in quality management issues in various industries, i.e., both service providers and those who produce products, since the international European standards discussed are universal for all industries.
The representatives of the National standardization authority – the State Enterprise «Ukrainian Scientific-Research and Training Center of Standardization, Certification and Quality Problems», who are directly involved in the development of these standards in the International Organization for Standardization (ISO), took part in the event.
The reports of the participants dealt with international requirements, European and own experience of implementing quality management systems in education, medicine, the automotive industry, in software development companies; the construction of a digital quality infrastructure; international standards in the business management system; experience in certification of management systems; as well as global practice of protecting the rights and interests of consumers and their information support in Ukraine.
– The purpose of this event was to spread knowledge and information about the European experience in the development of management systems, as well as our own experience in the development and implementation of quality management systems. At the end, we offered participants a questionnaire. Specialists gave positive feedback about the event, assuring that they heard 90 percent of new information, – sums up Alla Ivanyshyn, project coordinator, Associate Professor at the MIT department.
